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We are a multinational company that works in the telecommunications sector or BPO focused on customer service currently in constant growth in Colombia. We want you to be part of this great team.
Executive Admin - BPO industry
Location: Colombia - Medellin
Contract: Full-time, indefinite term
Salary Range: 2´200.000 COP
Purpose of the Role
The jobholder is responsible for assisting the Assistant Manager - Administration and Facilities in the day - to - day working and help him meet the business plan objectives within the time limits, quality specifications and organization budget
Responsibilities
Responsible for daily BAU: Logistics, maintenance and housekeeping
Data Analytics in relation to inventories of supplies and monthly procurement
File management in adherence to compliance requirements
Monitoring of critical equipment preventive maintenance from start to finish
Stakeholder coordination via emails
Reliability under pressure
Qualifications
Experience in operations environment or supporting leadership teams
Exposure to reporting metrics and workforce coordination
Strong analytical mindset and problem-solving ability
At least 1 year experience in Admin Facilities and logistics
Flexible to work at any schedule - including weekends
English Skills B2+
About IGT Solutions
IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.
Established in 1998, with 100% focused on the Travel industry, we have more than 70 marquee customers globally. IGT serves 4 in top 5 Airlines, 4 out of Top 5 Travel Companies, 4 out of Top 5 Hospitality companies. We provide digital contact center services, travel technology and innovative digital services and solutions for 100+ travel processes including Reservations and Sales, Customer Service, IROPS Management, Baggage Helpdesk, Crew Helpdesk, Chatbots, Robotic Process Automation, Travel Analytics and Social Media Services.
IGT employs more than 11000 travel experts globally with 100% focus on travel domain, providing services to Airlines, Travel Management Companies, Online Travel Agencies, Travel Technology Companies, Hotels, Railways, Airports, Cruises, Car Rental and Logistics. IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.
IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.
By submitting your resume, you acknowledge and consent to IGT processing your personal data exclusively for recruitment purposes, in accordance with our Atain | Global Data Privacy Policy
