We are BPO Global Services, a diverse and inclusive community of global talent committed to building authentic relationships in every interaction.
We are currently seeking a Bilingual Agent (English) whose main objective will be to provide guidance on the companys products or services, identify customer needs, and achieve effective retention while ensuring high standards of quality, productivity, and service.
Offer Details
Salary: COP $2185.000 + COP $500.000 bonus + retention commissions
Contract Type: Freelance
Schedule: Monday to Sunday (one day off per week)
Requirements
Intermediate to advanced English proficiency
High school diploma
Full-time availability
Minimum of 6 months of experience in a call center environment (sales or retention)
Key Responsibilities
Develop in-depth knowledge of assigned products or services
Provide clear and objective guidance to customers
Contact customers to close sales and/or retention cases
Promote assigned services effectively
Report results to the immediate supervisor
Comply with company policies, procedures, and guidelines
We are not looking for just any profile. We are looking for someone who understands that speaking another language is more than a skillit is an opportunity. And this could be yours.
Join BPO Global Services and take your career to the next level.
