Publicado el 03 de junio

Patient Fulfillment Specialist

SOLVO S.A.S
Callcenter · Medellín, Antioquia
1 Cantidad de Vacantes
Descripción

Cities: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga, Ibagué.
We are looking for a Patient Fulfillment Specialist to support patient communication and medical order fulfillment. This role focuses on delivering an excellent patient experience by handling inquiries, processing requests, and ensuring timely follow-ups.
Schedule
Monday to Friday | 8:00 AM 6:00 PM (EST)
Responsibilities
Assist patients via chat and occasional calls
Manage and process medical orders efficiently
Provide clear and solution-oriented responses
Review patient records and ensure accuracy
Maintain fast response times
Collaborate with internal teams to resolve issues
Requirements
Advanced English (near-native)
Experience in healthcare (MA, Nurse, Pharmacist, or similar)
Knowledge of medical terminology and patient processes
Customer service or patient support experience
Strong multitasking, typing, and computer skills
Experience with CRM tools (preferred)

Tipo de Contrato: Contrato a término indefinido
Experiencia requerida: 1
Educación requerida: Bachillerato / Educación Media
Vacantes: 1
Jornada: Tiempo Completo
Salario: A convenir
Localidad: Medellín
Activo desde: 03/06/2026
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