About Us:
Venaro connects Colombian talent with international companies looking for skilled professionals. We help organizations build efficient remote teams while enabling professionals to access global opportunities, providing full support throughout hiring, onboarding, employment management, and local assistance. We combine technology, proximity, and human talent to create partnerships that drive growth and productivity on both sides.
Location: On Site - Barranquilla, Colombia
Environment: Colombian and International Teams
Language: English Advanced
Schedule: Monday - Friday 8:00 am - 5:00 pm
Salary: $6,000,000 COP - $6,500,000 COP
Role Summary:
We are seeking an exceptional Operations Manager & Office Manager to lead and oversee the Colombia office. This is a high-impact, hands-on leadership role responsible for ensuring operational efficiency, team performance, and alignment with U.S. leadership. You will manage a team of approximately 15 employees (and growing) and act as the key bridge between local operations and executive leadership in the United States. This is not a traditional management role. We are looking for someone proactive, highly organized, solution-oriented, and fully committed to execution and results.
Responsibilities:
Oversee daily office and operational activities to ensure efficiency and productivity.
Lead, supervise, motivate, and develop a team of approximately 15 employees and growing.
Create and maintain a positive, highly engaged, and high-performance work culture.
Ensure teams remain motivated, aligned, and focused on company goals and objectives.
Coordinate and support cross-functional activities involving different departments across the organization.
Drive accountability and maintain strong performance standards across teams.
Monitor KPIs and operational metrics and prepare reports for executive leadership in the United States.
Present operational updates, performance reports, and business insights to senior leadership.
Identify operational challenges and implement practical, efficient solutions.
Improve internal processes and continuously seek operational efficiencies.
Ensure company policies, procedures, and internal standards are consistently followed.
Coordinate priorities and communication between local teams and U.S. leadership.
Track projects, deadlines, deliverables, and company priorities.
Partner closely with Human Resources to support recruiting initiatives, hiring efforts, onboarding, and workforce planning.
Participate in interviews, hiring decisions, and team-building initiatives to support organizational growth.
Handle high-pressure situations while maintaining focus, urgency, and organization.
Act as a hands-on leader willing to step in whenever necessary to ensure execution and results.
Q ualifications:
Minimum 2+ years of experience leading and managing teams.
Proven experience in operations and personnel management.
Strong leadership and people management skills.
Excellent problem-solving and decision-making abilities.
Strong organizational and multitasking skills.
Experience working under pressure in fast-paced environments.
Intermediate to advanced English (spoken and written).
Strong communication and reporting skills.
Preferred Qualifications
U.S. Visa (preferred, not required).
Experience working with U.S.-based companies.
Experience managing multiple departments.
Background in staffing or recruitment operations.
Experience in logistics or service industries.
Experience in BPO environments.
What We Offer:
Opportunity to join a growing multinational organization.
Direct exposure to executive leadership in the United States.
Career growth opportunities.
Dynamic and fast-paced work environment.
High-impact role with real influence on company growth.
