Operational Strategy Intern (solo aprendices SENA etapa lectiva/práctica) Remoto, Colombia

Primary Job duties

1. Build, update, maintain, and assist with dialer operations
2. Evaluate reporting tools and delivery
3. Monitor agents in a dialer setting
4. Adjust dialer and agent settings
5. Analyze the effectiveness and functionality of reports

SECONDARY JOB DUTIES

1. Continuously seek opportunities for process improvement and propose ideas
2. Foster effective communication and collaboration between countries and cultures within all regions
3. Assist in project work as required
4. Act as backup to other members of the Operations Strategy Department
5. Maintain a high level of professionalism and confidentiality with all information entrusted with

OTHER JOB DUTIES

This position will perform other duties as requested. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without advanced notice

Requirements:

- ONLY looking fo a SENA student, preferably in areas "Atención al cliente", "Coordinación de Procesos Logísticos ", "Mercadeo", "Asesoria Comercial", "Ventas", etc
- High level of English proficiency (Conversational)
- Excellent verbal and written communication skills
- Strong multitasking/multi-system and prioritizing skills
- Ability to work in a team-based environment in shared tasks and projects
- Basic math skills

We believe this is a unique opportunity to work for a leading global company and interact with a wide range of constituencies in a diverse community. Our intern will be able to develop interpersonal and technical skills by interacting daily with senior members of our international team, do not miss this opportunity