Administrative & Operations Coordinator (Remote)
Location: Manizales, Colombia (Office)
Company: Sueep
Job Type: Full-Time
Compensation: Competitive salary based on experience + growth opportunities
About Us
Sueep is a fast-growing U.S.-based commercial services company providing cleaning, maintenance, painting, and facility support solutions to businesses across multiple markets.
We are building a world-class operations team in Colombia to support our rapid growth. We are looking for a highly organized, proactive, and detail-oriented Administrative & Operations Coordinator to help manage critical day-to-day back-office operations.
This is a high-responsibility role with significant opportunity for long-term growth as the company scales.
Role Overview
You will support business operations by handling invoicing, client/vendor compliance documentation, cleaner onboarding and documentation, HR coordination, outbound calls, and administrative process management.
You will work directly with leadership and help ensure our internal systems run smoothly and efficiently.
This role requires someone who is:
Extremely organized
Fast and accurate with documentation
Strong on follow-through
Comfortable making calls and speaking professionally
Process-oriented
Able to manage multiple priorities without constant supervision
Key Responsibilities: Invoicing & Billing Administration
Prepare and send invoices accurately and on time
Track invoice statuses and follow up on outstanding balances
Maintain organized billing records
Coordinate with leadership on billing discrepancies
Prequalification & Compliance Management
Complete and track vendor/client prequalification packages
Gather required compliance documentation
Ensure all documentation is accurate and submitted on time
Maintain organized compliance files
Cleaner Onboarding / HR Administration
Call and screen new cleaner applicants
Collect and verify onboarding documentation
Maintain cleaner records and profiles
Coordinate onboarding workflow and follow-up
Track hiring pipeline and onboarding progress
Outbound Calling & Communication
Contact cleaners for scheduling and documentation follow-up
Follow up with vendors and operational contacts
Communicate professionally with U.S.-based stakeholders
Administrative Systems Management
Update company CRM and internal systems
Document tasks and communications clearly
Maintain accurate internal records
Support workflow improvements and process optimization
Qualifications
Required:
Excellent English communication (written and verbal)
Strong organizational skills
High attention to detail
Strong follow-up discipline
Comfortable making frequent phone calls
Experience with spreadsheets, CRMs, and admin systems
Reliable internet and quiet work environment
Self-managed and highly accountable
Preferred:
Experience in operations, invoicing, HR coordination, or administrative support
Experience using:
HubSpot
Google Workspace
Excel / Google Sheets
CRM / workflow tools
Experience working with U.S.-based companies
What Success Looks Like
In this role, success means:
Nothing falls through the cracks
Documentation is complete and organized
Invoices are sent accurately and on time
Cleaner onboarding moves quickly and smoothly
Leadership can trust that operational admin tasks are fully handled
Growth Opportunity
This is not a basic assistant role.
Strong performers can grow into:
Operations Manager
HR & Talent Operations Lead
Administrative Team Lead
Process & Systems Manager
As Sueep scales, this role can grow into a major leadership opportunity.How to Apply
Please submit:
Your resume (English preferred)
A short voice recording in English introducing yourself
A brief written response answering:
Why are you interested in this role?
What experience do you have with invoicing, documentation, or HR coordination?
Why would you excel in a fast-paced remote environment?
Join us if you?re highly organized, proactive, and excited to help build a fast-growing international company from the inside out.
Industry
Consumer Services
Employment Type
Full-time
