Agente BPO Bilingue Pendings
1 VacantesCallcenter en Medellín, Antioquia
- Salario: $ 2.200.000,00 (Mensual)
- Categoría: Comercial / Ventas / Atención al Cliente
- Subcategoría Callcenter
- Localidad: Medellín
- Activo desde: 26/05/2025
- Jornada: Tiempo Completo
- Tipo de Contrato: Contrato a término indefinido
- Cantidad de Vacantes: 1
- Educación Mínima: Bachillerato / Educación Media
Key Job Duties
Conducts follow-up for pending inspections, reschedules and pending coverage with customers through SMS, Call, and Email.
Helps and assists NV teams in pending and scheduling verifications.
Schedule appointments and answer Inbound calls for scheduling queues.
Answer and resolve escalations with regards to Pending/Scheduling as
requested from other Departments in the company.
Responsible for investigating why jobs are not scheduled and solving data issues on customer job records.
Performs OEM verification and ordering activities as where required by team weekly schedule.
Other Pending and Scheduling-related tasks that may be assigned from time to time.
Employee Health Benefits
Mandatory Government
Must need at least 6 months working experience in a BPO Industry.
Must be fluent in ENGLISH
Job Type: Full-time
Salary: $2,200,000 COP per month
Allowance: 250.000 COP
Conectivity Bonus. $100.000
KPI: 10% on the Basic Salary
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