Communication Agent Operations Assistant Remote
1 VacantesPublicado el 08 de abril en
Hoteleria y Turismo en Medellín, Antioquia
Descripción
- Salario: $ 1.500.000,00 (Mensual)
- Categoría: Hotelería / Turismo
- Subcategoría Hoteleria y Turismo
- Localidad: Medellín
- Activo desde: 08/04/2025
- Jornada: Tiempo Parcial
- Tipo de Contrato: Contrato civil por prestación de servicios
- Cantidad de Vacantes: 1
- Educación Mínima: Bachillerato / Educación Media
- Años de Experiencia: 2
- Guest Communication
- Serve as the main point of contact for guests via phone, SMS, and internal platforms.
- Assist with check-in/out coordination, reservation changes, and real-time guest needs.
- Document and follow up on guest issues using our property management system.
- Operations & Executive Support
- Assist the BI Analyst (your direct lead) with daily task tracking, documentation, and team coordination.
- Help improve communication processes and SOPs across teams.
- Support internal communication by drafting messages, reminders, or follow-ups.
- Keep track of project timelines, due dates, and action items.
- Provide insights or ideas on guest experience improvements.
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