Floor Manager (Bilingual, Onsite)

RedValley, the coolest and fastest-growing company in Medellín is looking for an experienced Floor Manager to join our team!

Our Floor Manager will be responsible for planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation amongst other responsibilities to make sure every that aspect of the team is taken care of.

What You?ll Do:

Manage Office inventory/invoices
Managing Office repairs
Facilitating Recruiting
Receiving and addressing general office concerns
Organizing cultural activities (monthly lunch, game nights, holiday party)
General Check-ins, discuss office/agent concerns with management to address proper plan of action
General office introduction for ALL New hires - VIP Video
Manage all callouts/PTO/latenesses - ensure supervisors are aware and coverage in place (coordinate with dept supervisor)
Monitoring timeliness, general behavior/conduct - report to HR and dept supervisor
Coordinating staff issues with supervisors and HR
Assist with new employees onboarding
Create a sustainable system for the Call Center - SOP

What You?ll Bring:

C1 English level
Experience in leadership of groups of 25+ members
Experience in the healthcare industry (1 year)
Overall leadership experience of 5+ years
Full knowledge in computers and software oriented
Ability to communicate effectively
Punctuality, organization, initiative, time management and attention to detail

We Offer You:

Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.
Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado).
One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.
Private health insurance for you plus a family member.
The opportunity to create an impact in Medellin (and the world) is real. Our newest venture, a non for profit foundation called RVLOVE, is providing real opportunities and resources to those in underserved areas in Medellín.
50% daily lunch discount with our associate restaurant