Litigation Legal Assistant CDM

Position: Litigation Legal Assistant
Location: Colombia (All cities) Employment Type: Full-time Experience Level: 12 years Schedule: MondayFriday, 8:00 a.m. 5:00 p.m. EST (consider daylight savings adjustments) Language Requirement: English C1+/C2 and Spanish (Native or Fluent) Modality: On-site
Role Overview
The Litigation Legal Assistant will support a growing personal injury law practice by managing client communications, case-related administrative tasks, insurance coordination, medical records management, and workflow documentation. This role serves as an extension of the attorney, helping streamline daily operations, improve efficiency, and contribute to the development of scalable processes that support the firms growth.
The ideal candidate is highly organized, proactive, bilingual (English/Spanish), and capable of managing responsibilities independently while maintaining excellent client service.
Key Responsibilities
Manage client intake, onboarding, and case documentation.
Coordinate communication with clients, insurance carriers, and medical providers.
Prepare and send Letters of Representation (LORs) and claim-related documents.
Request, organize, and maintain medical records and case files.
Schedule appointments, meetings, and treatment providers.
Support property damage claims and case progression.
Maintain accurate updates within case management systems.
Assist with workflow documentation and process improvement initiatives.
Provide administrative support to attorneys and the legal team.
Support social media scheduling and monitoring (nice to have).
Requirements
Must Have
Fluent English and Spanish communication skills (written and verbal). C1 English Level or Fluent!
12 years of experience as a Legal Assistant, Case Manager, or Personal Injury Support professional
U.S Legal Experience is a must (Litigation is mandatory).
Law Degree is a must.
Strong client service and interpersonal communication skills.
Excellent organizational and time management abilities.
Notes: Candidates must include experience in Litigation and Personal Injury on their resumes, and it should be clearly shown on the resume with a start date (month/year) to end date (month/year). Resumes without Litigation experience and a Law Degree will not be considered.
Preferred
Personal Injury law experience.
Experience working with case management software.
Knowledge of medical records retrieval and insurance claims processes.
Familiarity with California Personal Injury procedures.
Experience documenting SOPs and workflows.
Background in process improvement or operational support.
Candidate Profile
The ideal candidate is proactive, detail-oriented, and solutions-driven, with the ability to take ownership of responsibilities and keep cases moving forward without constant supervision. They are committed to delivering exceptional client service, improving operational efficiency, and helping create structured processes that allow the firm to scale effectively.