Account Executive Customer Success and Optimization

¡Join us as an Account Executive - Customer Success & Optimization!
We dont just offer jobs; we build careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.
Why Join Us?
With decades of global leadership and a strong presence in Colombia, we are the 1 provider of digital business services. Our culture is built on innovation, diversity, and professional growth. By joining our team, you become part of a world-renowned company recognized for excellence and commitment to its people.
Your Role:
As an Account Executive - Customer Success & Optimization, you will:
Manage and optimize existing accounts, acting as the primary point of contact for the client.
Lead the onboarding process for new partners and monitor account performance metrics.
Resolve incidents and ensure overall client satisfaction through proactive management.
Ensure account growth through continuous optimization and strategic relationship management.
Monitor performance and translate data into actionable insights to ensure the long-term success of your portfolio.
What We Offer:
Salary: $5.000.000 COP.
Performance Bonuses: Up to 25% of your salary.
Contract: Indefinite term.
Schedule: 40 hours per week.
What You Need to Succeed in This Role:
Experience: Minimum 2 year of professional experience in general sales.
Languages: Advanced English proficiency C1
Expertise: Ability to manage B2B relationships and a strong focus on Customer Success.
Technical Skills (Desirable): Familiarity with Salesforce (SFDC) and other customer success platforms.
Professionalism: Excellence in communication, problem-solving skills, and a results-oriented mindset.
Location: Bogotá, Colombia. Site Connecta - B&M (100% On-site).
If you are ready to lead the way in Customer Success and work within a dynamic, innovative environment, we want to meet you!
Apply now and connect with your professional future!
Disclaimer: For this vacancy, it is indispensable to have the certifiable experience requested in the publication. Applications that do not meet this requirement will not be considered.