Publicado el 21 de mayo

B2 Chat Customer Service Agent Bogota

Callcenter · Bogotá D.C., Bogotá D.C.
1 Cantidad de Vacantes
Descripción

Youre the player were missing on this TOP Team! Responsible for the full management of small and medium-sized business clients with up to 25 lines, through a model that combines consultative sales and customer service. The role focuses mainly on mobile business services, but requires knowledge and management of fixed connectivity solutions, fiber optics and services for commercial premises, guaranteeing a consistent, efficient client experience focused on business needs. What youll be doing:
Persuasion skills ( Offering alternatives ( Discounts, plan changes, benefits)
Manage and attend to business clients, offering solutions adapted to their commercial needs.
Combine sales strategies with quality customer service to ensure satisfaction and loyalty.
Handle information about mobile services, fixed connectivity, fiber optics and commercial solutions effectively.
The TOP Team is looking for someone who:
B2 or higher
Problem-solving skills.
Proactive, responsible, empathic, and a good listener.
Ability to manage multiple tasks and provide comprehensive attention to clients
Lets talk about benefits:
Long-term contract. Commissions
Employee fund.
Volunteer programs.
Career plan.
Life insurance coverage.
Conditions:
English B2
Site: Connecta 26 - Bogotá
Schedules training : Monday to Saturday 1:30 - pm 9:00 pm (1 month)
Schedules OPS: 14:30 - 0:00 / 15:00 - 0:30 2 days off
Salary: $2.315.000/Mo + Performance bonus up to 15% + $347.000 bonus
This is what sets us apart:
We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide! Great Place to Work® has certified us as one of the best places to work in the country and the world. We dont stop innovating and we always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team!

Tipo de Contrato: Contrato a término indefinido
Educación requerida: Educación Básica Secundaria
Vacantes: 1
Jornada: Tiempo Completo
Salario: $ 2,315,000.00
Localidad: Bogotá D.C.
Activo desde: 21/05/2026
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