Business Analyst

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard ? your next great opportunity is just a few clicks away!

Essential Job Responsibilities

* Lead customers through their Item Level Intelligence journey.  Responsibility for business solution definition, business solution confirmation, use case definition and documentation, ROI and KPI definition, ROI measurement, training strategy, business solution validation, etc.

* Develop training and execution programs for the development and adoption of best practices and methodologies. 
* Assist the customer to plan for the change management that comes with an ILI solution.  This will include customer training and process validation.
* Consult with customers on their business solution during the sales process.   Help the customer understand the business value of TRS Item Level Intelligence solutions. 
* Collaborate with the Product Management team to shape and improve the overall business value proposition of TRS solutions.
* Partner with 3rd party customers to expand Tyco?s success measurement and reporting capabilities. 

Essential Job Requirements

* Bachelor?s degree in Business Operations, Computer Science, Information Technology, or related field from an accredited 4-year college or university. 
* 4+ years experience in business process design and optimization as well as the delivery of software and hardware solutions preferably in the retail space.
* Strong strategic thinking skills and ability to develop focused plans to capitalize on opportunities
* Ability to interact with executive management teams and manage to the expectations of customer directors.
* Experience in the delivery of RFID based solutions
* Ability to understand and document customer requirements with their associated ROI and market relevance.  Ability to interact with Product Management to formulate product and delivery strategies.
* Travel Requirements: 70%