Customer Service Expert English B2+ Bogota Onsite BN
Ready to take the next step in your career? This opportunity is for you!
Join the TOP Team at TP and become part of an exciting project focused on online payment processing. Deliver outstanding customer experiences while developing your skills in a global company!
Why choose TP?
Base salary: COP $2,800,000 per month during training and production.
Indefinite-term contract: Enjoy long-term employment stability.
Professional growth: Unlock opportunities to develop your skills and grow your career.
Full-time schedule: 42 hours per week with 2 days off.
Global experience: Work in a multinational company with a diverse and inclusive culture.
What are we looking for in you?
English level: B2+.
Experience: At least 1 year of certifiable customer service experience.
Communication skills: Strong verbal and written communication skills in English B2+.
Customer-focused mindset: Ability to understand customer needs and provide effective solutions.
Availability: Full availability to work the assigned schedules.
Commitment: A proactive attitude, attention to detail, and a strong sense of responsibility.
Training Schedule
Monday to Friday 2:00 PM - 11:00 PM
Operations Schedule
00:00 a 9:00 a.m
12:00 a 21:00 p.m 13:00 a 22:00 p.m
14:00 a 23:00 p.m
Total Hours: 42 hours per week
Days Off: 2 days off.
Your role:
-Providing excellent customer service by resolving inquiries and addressing customer concerns professionally.
-Delivering clear, accurate, and timely information.
-Handling confidential customer information with professionalism and discretion.
-Following established procedures and quality standards to maintain excellent service performance.
Workplace Bogotá, Colombia
BOGOTÁ CONNECTA
Ac. 26 92-32
This Is What Sets Us Apart
At TP, we are experts in digital business services, connecting people and businesses around the world through innovative customer experiences. With a presence in 100 countries and services in 170 countries, we connect diverse cultures in more than 300 languages and dialects.
Certified by Great Place To Work as one of the best workplaces in the country and worldwide, we continue to lead through innovation, professional development, and a commitment to excellence.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our employees and clients, fostering a workplace where everyone feels respected, valued, and empowered to succeed.
Make a difference with the TOP Team! Apply now and take your career to the next level!
