Human Resources Business Partner

OMPANY OVERVIEW

As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.



Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.



We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.



ROLE PURPOSE

This position will be responsible for supporting the Human Resources function for Glory?s Colombia business. Responsibilities include employee relations and engagement, total rewards, government law and corporate policy compliance, recruiting, and HR system maintenance.



MAIN RESPONSIBILITIES

Manages employee relations matters such as employee complaints, harassment allegations, and other workplace issues.
Proactively guides and coach?s managers in resolving discipline issues and disputes in a productive and positive manner and ensures compliance with labor laws.
Manages compliance concerns and regulatory requirements relating to labor laws/regulations.
Manages the recruitment process from start to end for all assigned positions, to include opening and obtaining appropriate approvals in the Taleo applicant tracking system, posting jobs to various websites, sourcing, phone screens, face-to-face interviews, scheduling candidate interviews with managers, providing salary recommendations.
Responsible for a broad variety of administrative tasks related to the employee lifecycle, including managing the new hire and onboarding process.
Maintains and updates the Taleo applicant tracking system with accurate and timely information.
Supports payroll process. Work with the third party to ensure that the payroll calculation is accurate, including: joiners, leavers, salary adjustments, discounts, bonuses, local benefits, etc.
Performs other duties as required by the Human Resources Department.
Manages a staff of 50 employees on average.


REQUIRED EDUCATION AND QUALIFICATIONS

Bachelor?s Degree or equivalent
A minimum of 5 years previous Human Resources experience
Solid knowledge of Colombia labor laws and employment practices
Experience with Applicant Tracking Systems, Taleo a plus.
Proficient with Microsoft Office Suite
Upper-intermediate English


REQUIRED SKILLS AND COMPETENCIES

Strong customer service teamwork orientation
Ability to communicate professionally and influence all levels of the organization, including senior partners and leadership.
Exhibits considerable judgment and initiative in objectively helping employees and management through complex, difficult, and emotional issues.
Effectively resolves issues, consistent with government laws and corporate policies.
Ability to build rapport and credibility with hiring managers, vendors, and candidates to favorably represent the organization.
Flexibility, with the ability to respond and adapt to changes and shifting priorities.
Ability to function in a high-volume environment where sense of urgency is required, while adhering to accuracy, thoroughness and timely follow through with candidates and hiring managers.
Highly self-motivated and directed, with attention to detail and ability to manage deadlines.
Ability to manage and maintain confidential information with great sensitivity.
Proven track record of hiring quality candidates in a timely and effective manner.
Effective verbal and written communication skills