Telemarketing Representative Work From Home

JR-12707: Telemarketing Representative | WFH

Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to Work for in Asia. Cloudstaff is not just another outsourcing provider - we are your true difference maker.

Future-proof your career with Cloudstaff and open the doorway to unlimited success. Join a family of like-minded individuals who value collaboration, respect, and a healthy work-life integration. Together, we'll create an atmosphere where you can thrive personally and professionally.

13 World-Class Offices Across the Globe
5,000+ Amazingly Talented Cloudstaffers
4.6 stars Overall Feedback Rating on Glassdoor

Work Setup:
Work From Home
Colombia
Morning Shift

Responsibilities:
- Cold Calling: Initiate outbound calls to prospective customers using prepared scripts or guidelines
- Product Knowledge: Develop a comprehensive understanding of the products or services being offered in order to effectively communicate their benefits to potential customers
- Lead Generation: Identify and qualify leads through strategic questioning and active listening
- Sales Pitch: Deliver compelling sales pitches to potential customers, emphasizing the unique selling points and value propositions of the product or service
- Objection Handling: Address any concerns or objections raised by potential customers with confidence and professionalism, striving to overcome obstacles and close sales
- Customer Relationship Management: Maintain accurate records of customer interactions, including contact details, inquiries, and outcomes, using CRM software or databases
- Follow-Up: Follow up on leads and inquiries in a timely manner to nurture relationships and progress leads through the sales pipeline
- Achievement of Targets: Meet or exceed sales targets and key performance indicators (KPIs) set by the organization
- Compliance: Adhere to all relevant regulations and guidelines governing telemarketing practices, including Do Not Call (DNC) regulations and data protection laws
- Continuous Improvement: Continuously seek feedback and opportunities for self-improvement, staying updated on industry trends and best practices in telemarketing

Qualifications:
- High school diploma or equivalent; additional education or certifications in sales or marketing is a plus
- Proven experience in Telemarketing, Sales, or Customer service role preferred
- Excellent communication skills, both verbal and written
- Strong interpersonal skills and ability to build rapport with diverse individuals
- Persuasive and negotiation skills, with the ability to influence decision-making
- Goal-oriented mindset with a track record of achieving targets
- Resilience and ability to handle rejection positively
- Proficiency in basic computer applications and CRM software

About Cloudstaff
Cloudstaff was established in 2005 by Australian internet pioneer, Mr. Lloyd Ernst. The company currently has over 4,000 employees headquartered in the Philippines with a leadership team that consists of both Western and Filipino executives. We help companies be more competitive through smarter outsourcing.

Why will you love working with Cloudstaff?
Cloudstaff is committed to building the #1 Workplace Everywhere, and this is what makes us unique in the outsourcing industry. We take the time to understand what our people need and what it takes to maintain a productive and happy work environment. Everything we do is aimed at providing our staff with a work culture that they can look forward to every single day. From staff engagement initiatives to meaningful perks, we ensure that we do the best we can and that we do it better every time. We take pride in our awesome workforce and we deliberately support their personal and professional development with our specialized training programs and mentoring. Being #1 is not about us, it?s all about our people, it?s all about you!

- Competitive Pay
- Company-Provided PC/Laptop Set-Up & Fiber Internet Connection
- HMO/Medical & Dental Insurance Coverage + 1 FREE Dependent (16th Day Upon Hire Date)
- Rice Subsidy
- Quarterly CS Perks (Groceries & Snacks)
- Work Travel Insurance
- Service Incentive Leaves
- Employee Share Units
- FREE Access to CS Academy Courses
- Ongoing Career Advancement Opportunities
- Social Clubs & Special Interest Groups

Unlock these exceptional Employee Benefits & Perks when you get hired in CLOUDSTAFF!