Accounts Receivable Bilingual C1

Location: Fully Remote Colombia
Schedule: 8AM - 4PM or 9AM -5PM.
Summary:
This position is responsible for the day-to-day accounts receivable transactions including processing payments, bank deposits, electronic transfers, etc.
Duties/Responsibilities:
Perform detailed A/R research, analysis, and problem-solving related to unapplied cash receipts, refunds, and account reconciliation
Assist the Assistant Cash Manager with research projects
Assist the Cash Receipts Manager with daily cash receipts auditing and monitoring
Process, prepare, and approve refunds and trust transfers while compiling the necessary backup to complete these tasks
Accurately process cash receipts from the bank and post daily to client accounts in a high-volume, fast-paced environment
Process Credit Card payments, sort lockbox receipts, and manage Wire, ACH, and Remote Check Deposits
Balance receipts and reconcile daily work batches to ensure an accurate audit trail
Recognize and immediately report any cash receipts, billing, collection, or accounts payable items that could impact the Accounts Receivable department
Process accounts receivable write-offs, reversals, reallocations, and more complex transactions
Answer inquiries received internally or externally, manage the A/R Hotline, A/R email, and forward inquiries to the appropriate departments
Qualifications:
Education:
High School Diploma
Associate degree or some college coursework, preferably in Accounting and Finance
Experience:
Minimum 3 years experience in the insurance or financial services industry (preferred) or related accounts receivable experience
Experience with Epic (preferred) or related accounting software
Competencies:
Intermediate experience with MS Office
Advanced skills in Word and Excel are required
Physical Demands and Work Environment:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable