Bilingual Customer service expert BogotáPresencial

Bilingual Customer service expert Presencial Bogotá Connecta
At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.
We are seeking a highly skilled Customer Service for a Fashion Design company. The ideal candidate will possess excellent active listening skills, empathy, and the ability to manage customer interactions effectively. This role is ideal for someone who enjoys working with customers, is technically inclined, and has a passion for the fashion industry. If youre a problem-solver with a commitment to providing excellent service, wed love to hear from you
What youll be doing:
You should be well-informed about the collections, sizes, materials, availability, return policies, and current fashion trends to confidently and stylishly assist customers.
In fashion, personal taste matters. Listening carefully and adapting to each customers style and needs builds trust and enhances the experience.
You should communicate politely, professionally, and in a tone that matches the brands identitywhether its premium or accessible.
Whether its wrong shipments, returns, or size exchanges, a good agent should act quickly, provide clear solutions, and ensure the customer feels taken care of.
What Were Looking For
B2 English level
Enjoys helping others and solving situations with a positive attitude.
Proactive, responsible, empathic, and a good listener.
Lets talk about benefits:
Long-term contract.
Employee fund.
Volunteer programs.
Career plan.
Conditions:
English B2
42 hours per week
Schedules: 7: 00 am 4:30 pm / 12 pm 9 pm, 2 days Off
Salary: COP $2.315.00
Location: Bogotá, Connecta (Ac. 26 92-32, Bogotá)
Make a difference with the TOP Team!