Bilingual Customer service expert? Presencial Bogotá Connecta

Bilingual Customer service expert B&M Bogotá Connecta
At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.
We are looking for a motivated and customer-focused Call Center Representative to join our growing team. In this role, you will be the first point of contact for our customers, providing top-notch support and helping resolve inquiries efficiently and professionally.
What youll be doing:
Answer incoming calls and respond to customer questions or concerns
Provide product/service information to customers
Troubleshoot issues and escalate unresolved problems to the appropriate departments
Record and update customer information in the database accurately
Always maintain a high level of professionalism and customer service
Meet individual and team performance targets
What Were Looking For
B2 English level
Enjoys helping others and solving situations with a positive attitude.
Proactive, responsible, empathic, and a good listener.
Lets talk about benefits:
Long-term contract.
Employee fund.
Volunteer programs.
Career plan.
Conditions:
English B2
42 hours per week
Schedules: Time zone 6 AM to 11 PM/ 2 days off
Salary: COP $2.315.00
Location: Bogotá, Connecta (Ac. 26 92-32, Bogotá)

Make a difference with the TOP Team!