C1 Call Center Quality Analyst/WFM Analyst (Premium Auditor)

Offer details:
Base salary: 4.000.000 COP
Schedule: M-F, 8am to 5:30pm, 42.5h per week
Modality: On site (Connecta), Candidates living out of Bogota WONT be considered.

Job Summary:
EXL is looking for a highly motivated and detail-oriented Premium Auditor to join our dynamic team. As a Financial external Auditor, you will oversee company auditing processes by reviewing financial documents to ensure compliance with insurance policies and procedures.

Key Responsibilities:
To collect financial information: Good understanding of B2B communication
To organize: Data management
To Report: Build a report of our clients financial status.
To Schedule: Schedule meetings between clients and insurances to finalize properly auditing procedures.

Required Skills and Qualifications:
B2/C1 English speaker.
1 year of experience in positions such as Quality Analyst, Real Time Analyst, Data Analyst, Workforce Analyst or any other position related to data management and reporting.
Proficiency in analyzing financial statements, documents and, or reports.
Excellent analytical, problem-solving, and critical thinking skills.
Strong attention to detail and accuracy.
If youre interested, wed love to hear from you!