Collections agent Collections

Are you a motivated and empathetic individual who enjoys helping others? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we have an exciting opportunity for you to join our team as a Collections Representative!

Job Description:

As a Customer Service Representative, you will be the front-line contact for our valued customers, providing exceptional service and resolving their inquiries or issues. Your responsibilities will include:
Call, verify, ensure payment promises, generate cash collected, effective negotiations, create a sense of urgency, respect compliance and legislation according to the state in which you are calling, read all necessary compliances and procedures as requested.
Requirements:

Excellent verbal and written communication skills in English B2 +
Strong problem-solving skills and the ability to think on your feet.
Empathetic and patient attitude towards customers.
Previous customer service experience is a plus but not required.
High school diploma or equivalent.

Benefits:

Competitive salary and performance-based incentives.
Comprehensive training and ongoing support.
Opportunities for career advancement within the company.
Friendly and inclusive work environment.
Health and wellness benefits package.
1 Year tenure bonus $500.000
Monthly Meal bonus