Agente Bilingue Ingles B2 Barranquilla
1 VacantesCallcenter en Barranquilla, Atlántico
- Salario: $ 2.500.000,00 (Mensual)
- Categoría: Comercial / Ventas / Atención al Cliente
- Subcategoría Callcenter
- Localidad: Barranquilla
- Activo desde: 09/04/2025
- Jornada: Tiempo Completo
- Tipo de Contrato: Contrato a término indefinido
- Cantidad de Vacantes: 1
- Educación Mínima: Bachillerato / Educación Media
Position Title: Customer Service Representative
Location: Barranquilla
Shift days, hours and time zone: Monday Friday | availability between 9:00am 8:00pm CST
English required:B2+/C1
Job description: We are looking for a dedicated Customer Service Representative to join our team. In this role, you will provide exceptional support for our customers through various channels, ensuring their needs are met and issues are resolved efficiently. Your commitment to customer satisfaction will play a key role in retaining our valued clients.
Responsibilities:
Deliver excellent customer support via phone, email, and live chat.
Take ownership of challenging customer issues, escalating them when necessary.
Direct customers to the appropriate department or partner for further assistance.
Identify system performance issues and recommend improvements.
Provide detailed information about our products and services.
Resolve customer issues promptly and professionally.
Maintain a high level of customer satisfaction through effective communication.
Develop and implement strategies to retain customers.