Publicado el 16 de julio

Customer Support Representative

CONFIDENCIAL
Atención al cliente · Bogotá D.C., Bogotá D.C.
1 Cantidad de Vacantes
Descripción

You will play a pivotal role in creating memorable moments for our players and ensuring the success of our sports communities. Your responsibilities include:

Daily Player Engagement: Proactively engage with players before and after their games to provide support, answer queries, and ensure they have a seamless experience.

Enhance Game Experience: Continuously monitor and improve the overal player experience, focusing on match quality and app usability.

Problem Solving: Investigate and identify potential issues, innovating solutions to address them promptly and effectively.

Review Management: Analyze player ratings and take both reactive and proactive actions to enhance positive reviews and prevent negative ones.

Customer Support Excellence: Deliver high-quality customer support to address any questions, concerns, or issues players may encounter before or after their games.

Overall Player Satisfaction: Strive to create a joyful and hassle-free gaming experience, leaving players delighted with our service.

Tipo de Contrato: Contrato civil por prestación de servicios
Experiencia requerida: 2
Educación requerida: Educación Básica Secundaria
Vacantes: 1
Jornada: Tiempo Completo
Salario: A convenir
Localidad: Bogotá D.C.
Activo desde: 16/07/2026
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