Intake Specialist Bilingual

JOB DUCK IS HIRING INTAKE RECEPTIONISTS

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, usually a law firm.

The Intake Receptionist is responsible for being the first point of contact for potential and existing clients. They help to identify the extent to which our services match the client?s needs. The Intake Specialist will also record details and case histories before a client?s appointment. They act as an essential part of the team to ensure a smooth flow for a client?s customer journey. Applying here is just the first step in our multiple-stage application process.


Duties and responsibilities will include, but are not limited to the following:
- Scheduling meetings and consultations.
- Answering phone and email queries.
- Completing all intake paperwork and entering it into the business's system.
- Filing and maintaining electronic documents and records.
- Maintaining a lead generation database to support business growth.
- Other tasks as determined by the client

To be considered for this opportunity, you should have the following:
- 15 months of experience in a related field or a related degree.
- Advanced or native-level English proficiency (written and spoken).
- Strong organizational skills
- Customer-focused communication skills
- Attention to detail
- Excellent verbal and written communication skills.
- Phone etiquette.
- Strong time-management skills.
- Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s).

What can Job Duck offer you?
- Monthly Compensation of $3,040,000.00 Colombian Pesos.

- Social Security and healthcare benefits.

- Paid annual leave.

- Paid sick leave.

- Parental leave.

- Holiday pay (where applicable).

- 13th month payment.

- Referral bonuses.

- 100% remote/home-based position.

- Full-time, long-term career opportunities.

- Professional development and training.

- Dedicated team support.

- Alignment with our clients' core values.

Please note: You will be hired under the Colombian labor legislation, and will be subject to salary deductions as mandated by Colombian law.



We encourage you to apply now! Are you looking for a work-life balance and a Great Place to Work (we?re certified!)? Duck for it!



At Job Duck we have several positions available. We kindly request you to only apply to one of our job offers at a time.

Every candidate has to pass each step in our application process to become part of our team. We encourage you to have all the required documentation ready to smooth your application process.