Real Estate Virtual Assistant

Our Company:
Salvatech is passionate about delivering results with the best talent in each industry. We create innovative solutions, which deliver exceptional outsourcing services, creating value for companies to grow their staff abroad. At Salvatech, we pride ourselves on the amazing team culture we have built in our company! Seeing our employees happy and comfortable is one of our top priorities.
Location: Salvatech - Colombia Remote
Environment: Colombian and International Teams
Language: English Advanced
Full-time / Monday to Friday, 9:00 AM to 6:00 PM Pacific Time
Salary: 3.500.000 COP

Role Summary:
We are looking for a proactive and detail-oriented Real Estate Virtual Assistant to support us. The ideal candidate will have excellent communication skills, experience handling inbound and outbound calls, managing tenant work orders, coordinating with vendors, and responding to rental inquiries. Additionally, this role includes responsibilities in social media management, SEO, website updates, and maintaining an engaging online presence.
Responsibilities:
Handle incoming calls from tenants, owners, and prospective renters.
Follow up on leads and inquiries about available rental units.
Make outbound calls for leasing, tenant follow-ups, and vendor coordination.
Receive and track maintenance requests from tenants.
Coordinate with vendors to facilitate timely repairs and maintenance.
Keep tenants and property owners updated on work order statuses.
Respond to rental inquiries via phone, email, and online platforms.
Schedule property showings and provide necessary rental details.
Maintain an updated database of prospective tenants.
Manage and update company social media accounts (Facebook, Instagram, LinkedIn, etc.).
Create and schedule engaging content related to property management.
Respond to online inquiries and monitor engagement.
Update property listings and optimize website content for search engines.
Ensure the website is accurate, engaging, and user-friendly.
Assist in digital marketing efforts to attract property owners and renters.

Qualifications:
Fluent in English (spoken and written).
Experience in customer service, sales, or property management support.
Strong phone communication skills with a professional and friendly demeanor.
Ability to handle multiple work orders and coordinate with vendors efficiently.
Experience in social media management and SEO (preferred but not required).
Proficiency with CRM systems, Microsoft Office, and Google Workspace.
Strong organizational skills and ability to work independently in a fast-paced environment.
Prior experience in real estate or property management is a plus.

Work Setup Requirements:
To perform this role effectively, you must have:
A quiet home office space to work optimally.
A stable internet connection (minimum 100 MB).
A laptop/desktop with updated software.
A secondary backup internet option to ensure reliability.