Customer Service Representative Bilingual

Service Technologies S.A. is a leader in the Service Industry and still growing and we are
looking for someone like you to be Service Technologies next great addition as a Customer
Service Representative (Bilingual). We are seeking customer-oriented professionals to join
our new office team. The proper candidates must also be able to read, write & speak English
as well as Spanish. Job Description ? Answering incoming calls from potential & current
customers ? Respond to inquiries about products and services ? Data entry to enter work
orders and reports ? Friendly/ courteous communication with our customers on the phone,
via email or chat. ? Resolve customer issues with minimal supervision. ? Executes clerical
service functions & other related duties. ? Update and maintain all customer records or
performing general account maintenance. ? Perform other duties as assigned Our CSR team
will function as a liaison and provide support between our office, clients, technicians and our
customers. Excellent communication skills are a necessity. Skills & Requirements ? Qualified
candidates will have at least 2 years in a customer service role. ? Candidates must have
excellent telephone phone communication skills ? Strong verbal and written communication
skills. ? The ability to project professionalism, multi-task, and deliver excellent customer
service. ? Must be able to read, write and speak English. Schedules are from Monday to
Friday 9AM to 6PM and 11AM to 8PM CST but may be subject to change with daylight
savings time. Rotating Saturdays and Holidays as needed. (Additional pay for Holidays and
Overtime). Indefinite contract- Service contract Salary starting at 600.00 USD per month