Customer Service Expert

At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.
Why TP?
With over 45 years of global leadership and more than 25 years in Colombia, TP is the 1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company thats recognized worldwide for its excellence and commitment to its people.
Your Role:
Provide outstanding customer support via phone ensuring smooth and positive experience for every interaction.
Identify costumer needs and opportunities to recommend and offer personalized solutions through cross-selling.
Work with confidential customer information, while treating it sensitively.
Represent TPs world-class standards in every interaction.
What Were Looking For:
Language Level: B2 (Advanced).
Education and Work Experience Requirement: High School graduated.
Availability: 42 Hours per week, Full time job.
Skills & Qualities: Empathetic, Responsible, Outgoing, Good listener and Proactive.
Why Choose TP:
Competitive Salary: COP $2.315.000 + performance bonuses
42 Hours per week
2 Days OFF
Career Growth Programs and Employee Welfare Fund
Growth opportunities
Paid Training
Long-term contract
World-Class Training: Continuous learning and development programs designed to fuel your success
Multinational Experience: Be part of a global company with a diverse and inclusive culture
Make a difference with the TOP Team!