Customer Service Specialist Medellin

Customer Service Specialist Medellin

At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.
Why TP?
With over 45 years of global leadership and more than 25 years in Colombia, TP is the 1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company thats recognized worldwide for its excellence and commitment to its people.
Your Role
Keep every customer engaged with a direct and friendly touch.
Responding Customer´s inquiries related
Handle sensitive customer data with utmost care and confidentiality.
Represent TPs world-class standards in every interaction.

What Were Looking For
· Language Level: B2 English level (80% fluency).
· Availability: Full Time
· Skills & Qualities:
-Strong communication skills and a customer-focused attitude.
-Ability to work in a fast-paced environment.
-A great attitude and passion for delivering excellent customer service.
Why Choose TP?
· Competitive Salary: COP$2,315,000 + performance bonuses
· Career Growth Programs and Employee Welfare Fund
· Work-Life Balance: 42 hrs/ Training: Monday to Friday 06:00-14:00 / Operations: 09:00-18:00 / 12:00-21:00 / 08:00-17:00 / 14:00-23:00 / 10:00-19:00 / 07:00-16:00 / 13:00-22:00 2 Days OFF.

· World-Class Training: Continuous learning and development programs designed to fuel your success
· Multinational Experience: Be part of a global company with a diverse and inclusive culture

Make a difference with the TOP Team!